Shipping and returns.

We currently ship to addresses within Australia only, including PO boxes and parcel lockers.

We hope to offer international shipping in future. Supplement regulations differ between countries, so we'll only ship overseas once we've confirmed each product can be sold there.

Orders are packed and dispatched within 1–2 business days (Monday to Friday, excluding public holidays in Western Australia). Orders placed after 12pm AWST on a Friday are dispatched the following week.

You'll receive an email with tracking details as soon as your order is on its way.

Standard delivery: 3–7 business days after dispatch. $11 flat rate, or complimentary on orders over $100.

Express delivery: 1–3 business days after dispatch to most metro areas, $15.

Regional and remote addresses can take a few extra days. Delivery times are estimates from our carrier and can't be guaranteed, especially during busy periods.

If your tracking hasn't updated for 7 business days, or your order arrives damaged, email us with your order number (and a photo for damaged items). We'll work with the carrier and send a replacement or refund once it's confirmed lost or damaged.

Please check your shipping address carefully at checkout. We can't be responsible for parcels sent to an incorrect address you've entered, but we'll always do our best to help.

If you change your mind, you can return unopened products in their original, sealed condition within 30 days of delivery for a refund of the product price.

For hygiene and safety reasons we can't accept change-of-mind returns on opened supplements.

Return shipping for change-of-mind returns is at your cost, and original shipping fees aren't refundable. We recommend using a tracked service.

Our products come with guarantees that can't be excluded under the Australian Consumer Law. If a product is faulty, damaged, not as described, or we sent the wrong item, you're entitled to a replacement or refund, and we'll cover the return postage. For a major failure you can choose a refund or replacement.

Nothing in this policy limits your rights under the Australian Consumer Law.

Email tysongilmore43@gmail.com with your order number, the product you're returning, and the reason. We'll reply within 2 business days with return instructions. Please don't send items back without contacting us first.

Returns address: [Returns address to be added].

Once we receive and check your return, we'll email you to confirm. Approved refunds go back to your original payment method within 5–10 business days. Your bank may take a few extra days to show it.